Refund policy

Refund Policy

Welcome to our store. Customer satisfaction is important to us.

Returns

We accept return requests within 7 days of delivery. To be eligible for a return, the item must:

Be unused and in its original condition.

Be returned in its original packaging.

Not be damaged due to misuse by the customer.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos as proof.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds are processed within 5–7 business days.

Refunds for prepaid orders will be credited to the original payment method.

Refunds for Cash on Delivery (COD) orders may be processed via bank transfer.

Non-Returnable Items

The following items are not eligible for return:

Personal care and hygiene products.

Customized or personalized products.

Products damaged due to customer misuse.

Contact Us

For return or refund requests, please contact us through the contact details provided on our website.